Privacy Policy

Effective Date: 04/02/2025

At Plam Store, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (plamstore.com). By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Personal Information

When you interact with our website, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)

1.2 Non-Personal Information

We automatically collect non-personal information about your interaction with our website, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or source
• Cookies and tracking technologies (see Section 6 for details)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and respond to inquiries
• Improve our website, services, and user experience
• Send promotional communications (if you have opted in)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations and enforce our Terms & Conditions

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. However, we may share data with trusted third parties under the following circumstances:

3.1 Service Providers

We may share your data with third-party partners who assist in:

• Payment processing
• Order fulfillment and shipping
• IT and security services
• Marketing and analytics

3.2 Legal Compliance

We may disclose your information if required by law, regulation, or to protect our legal rights, enforce policies, or prevent fraudulent activity.

4. Data Security Measures

We take your privacy seriously and implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for secure transactions
• Restricted access to personal data within our company
• Regular security monitoring to prevent breaches

Despite our best efforts, no online system is 100% secure. We encourage you to take steps to protect your account information and use strong passwords.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access & Update: You can access, modify, or delete your personal information through your account settings or by contacting us.
• Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the “Unsubscribe” link in any email.
• Data Deletion Request: You may request the deletion of your personal data unless required for legal or security reasons.

For any requests regarding your personal data, please contact us at care@plamstore.com .

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and provide personalized content. Cookies help us:

• Remember your preferences and login details
• Analyze website traffic and performance
• Show relevant advertisements

You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we discover that we have unintentionally collected information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy regularly to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📧 Email: care@plamstore.com  
📞 Phone: 0 322 589 8526